Terms of Service

1. Agreement & Service Description

By accessing or using DeadSender, you agree to be bound by these Terms of Service. DeadSender is a secure scheduled message delivery service that enables you to create encrypted messages for designated recipients, set check-in schedules, and ensure your messages are delivered when you're no longer able to do so yourself.

2. Account Registration

To use DeadSender, you must:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account.

3. Subscription Plans

We offer three subscription options:

• Monthly: $5 USD/month, billed monthly
• Annual: $49 USD/year, billed annually
• Lifetime: $199 USD one-time payment

All plans include full access to all features. Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date.

4. Payment Terms

• Payments are processed through Stripe (credit/debit cards) or OpenNode (Bitcoin)
• All fees are in USD unless otherwise stated
• We provide 30-day notice for price changes
• You are responsible for any applicable taxes
• 30-day money-back guarantee on all plans

5. Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with DeadSender for any reason, contact us within 30 days of purchase at support@deadsender.com for a full refund.

For monthly and annual subscriptions cancelled after 30 days, access continues until the end of the current billing period with no partial refunds.

6. User Content

You retain all rights to the content you create in DeadSender, including messages, attachments, and recipient information. By using our service, you grant us a limited license to store, process, and transmit your content solely to provide the service.

You warrant that:

• You own or have rights to all content you upload
• Your content does not violate any third-party rights
• Your content complies with applicable laws

7. Message Delivery

DeadSender will deliver your messages to designated recipients according to your check-in schedule and delivery settings. By creating a message, you authorize us to:

• Store your encrypted messages securely
• Send check-in notifications to you via email and push notifications
• Deliver your messages to recipients when delivery conditions are met
• Provide recipients with access to your message content and attachments

You are solely responsible for the content of your messages and ensuring you have the right to share any information included in them.

8. Prohibited Uses

You may not use DeadSender to:

• Violate any laws or regulations
• Harass, threaten, or harm others
• Transmit malware or malicious content
• Impersonate others or misrepresent your identity
• Interfere with the service or circumvent security measures
• Send spam or unsolicited messages to recipients
• Store or transmit illegal content

9. Intellectual Property

DeadSender, including its design, features, and code, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our service.

10. Privacy

Your use of DeadSender is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features with reasonable notice. For critical message delivery, we maintain redundant systems and contingency plans.

12. Termination

You may cancel your subscription at any time through account settings or by contacting support@deadsender.com. We may terminate or suspend your account for violations of these terms.

Upon termination, your messages will not be delivered and your data will be deleted within 30 days unless you have pending scheduled deliveries.

13. Disclaimer of Warranties

DeadSender is provided "as is" without warranties of any kind, express or implied. We do not guarantee that messages will be delivered under all circumstances or that the service will meet all your requirements.

14. Limitation of Liability

To the maximum extent permitted by law, DeadSender and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business opportunities.

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless DeadSender and its operators from any claims, damages, or expenses arising from your use of the service, your content, or your violation of these terms.

16. Governing Law & Disputes

These terms are governed by the laws of Japan. Any disputes shall be resolved through binding arbitration in accordance with the rules of the Japan Commercial Arbitration Association, except where prohibited by law.

17. Changes to Terms

We may update these terms periodically. Material changes will be communicated via email or prominent notice on our website. Continued use after changes constitutes acceptance.

18. Contact

For questions about these terms, contact us at support@deadsender.com.